Legal

Terms of Use

Effective Date: March 26, 2026  ·  Last Updated: March 26, 2026

These Terms of Use ("Terms") govern your access to and use of the Zephyr website, mobile application, and related services (collectively, the "Service") provided by Qwerty12 Inc ("Zephyr," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Company Information

Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help

2. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet the eligibility requirements, have the legal capacity to enter into these Terms, and your use does not violate any applicable law.

3. Description of the Service

Zephyr provides an AI-powered digital companion experience designed to support users during travel, including flights, and may offer calming, informational, reflective, or conversational features. The Service is provided for informational, educational, and general wellness purposes only. It is not a medical device, healthcare service, or emergency service.

4. No Medical, Mental Health, or Professional Advice

Zephyr does not provide medical advice, mental health treatment, psychotherapy, diagnosis, or any other professional healthcare services. Nothing in the Service should be interpreted as medical or mental health advice, diagnosis or treatment of any condition, or a substitute for consultation with a licensed professional. You should always seek the advice of a qualified professional regarding any medical or mental health condition.

5. Not for Emergencies

The Service is not intended for use in emergencies. If you believe you may be in danger, experiencing a mental health crisis, having suicidal thoughts, or facing any medical emergency, call your local emergency services immediately. Zephyr does not monitor users in real time and cannot guarantee any emergency response.

6. Account Registration and Security

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

7. Subscription, Billing, and Auto-Renewal

Certain features may be offered on a paid subscription basis. Subscriptions may renew automatically unless canceled before the renewal date. If you subscribed through the Apple App Store or Google Play, you must manage and cancel your subscription through that platform account. Except where required by applicable law, payments are non-refundable.

8. Acceptable Use

You agree not to use the Service to violate any law or third-party right; harass, abuse, or harm another person; submit unlawful, hateful, or fraudulent content; attempt to reverse engineer or scrape the Service; interfere with the Service's integrity; gain unauthorized access to systems; or upload viruses or malicious code.

9. User Content

You retain ownership of content you input into the Service. By submitting content, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, and use that content solely to operate and improve the Service.

10. AI-Generated Content

The Service may generate responses using artificial intelligence. You understand that output may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing any output before relying on it. Zephyr does not guarantee that output will be correct, safe, or suitable for your needs.

11. Privacy

Your use of the Service is governed by our Privacy Policy.

12. Third-Party Services

The Service may integrate with third-party products and platforms. We are not responsible for third-party services, websites, or content.

13. Intellectual Property

The Service, including its software, design, text, graphics, logos, and other content, is owned by or licensed to Qwerty12 Inc and protected by applicable laws. You may not copy, modify, distribute, sell, or create derivative works from the Service without prior written permission.

14. Feedback

If you provide ideas, suggestions, or feedback regarding the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate that feedback without restriction or compensation.

15. Service Availability and Changes

We may modify, suspend, discontinue, or update any part of the Service at any time, with or without notice. We do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

16. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or if we are required to do so by law. You may stop using the Service at any time.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QWERTY12 INC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE CLAIM OR USD $100.

19. Indemnification

You agree to defend, indemnify, and hold harmless Qwerty12 Inc from and against any claims, liabilities, damages, costs, or expenses arising out of your use of the Service, your content, or your violation of these Terms.

20. Governing Law

These Terms shall be governed by the laws of the State of Oregon, United States, without regard to its conflict of laws principles.

21. Informal Dispute Resolution

Before filing any claim, you agree to first contact us at privacy@zephyr.help and attempt to resolve the dispute informally within 30 days.

22. Arbitration Agreement; Class Action Waiver

To the maximum extent permitted by law, any unresolved dispute shall be resolved by final and binding individual arbitration, rather than in court. Any arbitration will be conducted only on an individual basis and not in a class or representative action.

23. App Store and Platform Terms

If you download the Service through the Apple App Store or Google Play, these Terms are between you and Qwerty12 Inc, not with Apple or Google. Your use must also comply with the applicable platform's terms.

24. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after updates become effective means you agree to the revised Terms.

25. Contact Us

Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help