This App Privacy Policy explains how Qwerty12 Inc ("Zephyr," "we," "us," or "our") collects, uses, discloses, and protects personal information in connection with the Zephyr mobile application (the "App").
If you have questions, contact us at:
Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help
The controller of personal information described in this App Privacy Policy is Qwerty12 Inc, 9450 SW Gemini Dr PMB 28418, Beaverton, OR, 97008-7105, US. Email: privacy@zephyr.help
This App Privacy Policy applies to information collected through the Zephyr mobile application and related in-app services, features, and support interactions.
If the App offers sign-up, onboarding, or support, we may collect name, email address, account identifiers, and customer support correspondence.
We may collect device model, operating system and version, app version, crash logs, diagnostics, performance data, IP address, device identifiers, and push notification token.
We may collect information about how you interact with the App, such as screens viewed, session duration, feature usage, button taps, interaction events, and referral or attribution data.
If the App includes chat, journaling, or similar input features, we may collect text you provide voluntarily through those features.
If subscriptions or purchases are offered, we may receive limited transaction-related information such as purchase status and subscription state from Apple or our service providers. We do not receive your full payment card details.
We may infer approximate location from IP address or network metadata for security, analytics, fraud prevention, localization, or compliance.
Because Zephyr may be used in contexts involving stress, fear of flying, or wellbeing-related interactions, some information you provide may be sensitive in nature. We ask that you only provide information you are comfortable sharing. We process such information solely as needed to operate, improve, secure, and support the App.
We may use information to provide, operate, maintain, and improve the App; personalize user experience; enable app features; provide customer support; send service communications; monitor performance and analytics; detect fraud and security incidents; enforce our terms; and comply with legal obligations.
Where required by applicable law, we rely on consent, performance of a contract, legitimate interests, or compliance with legal obligations.
We may use third-party providers including Google Analytics, PostHog, Mixpanel, Mailchimp, Brevo, Framer, Webflow, Supabase, and Firebase to support analytics, crash reporting, messaging, backend infrastructure, authentication, and product improvement.
If you download the App through the Apple App Store, Apple may independently collect and process certain information. That processing is governed by Apple's own privacy practices, not this App Privacy Policy.
If you opt in to receive updates or promotional content, we may send you marketing emails. You may unsubscribe at any time by clicking the unsubscribe link or contacting privacy@zephyr.help.
If you enable push notifications, we may send service or product-related notifications. You can disable push notifications at any time in your device settings.
We do not sell your personal information. We may share information with vendors and service providers, professional advisers, authorities when required by law, and in connection with a corporate transaction.
Your information may be stored or processed outside your country of residence, including in the United States. Where required, we implement appropriate safeguards for international transfers.
We generally retain personal information for up to 2 months from collection or the last relevant user interaction, unless a longer period is required by law.
We use reasonable technical, administrative, and organizational measures to protect personal information. However, no system is completely secure.
The App is not intended for children under 16. If you believe a child under 16 has provided personal information through the App, contact us at privacy@zephyr.help.
Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal information, or to withdraw consent. To exercise applicable rights, contact privacy@zephyr.help.
Zephyr is not a medical device, healthcare provider, or emergency service. Do not rely on the App for medical advice, diagnosis, treatment, crisis intervention, or emergency assistance. If you are in danger or experiencing a medical or mental health emergency, contact local emergency services immediately.
We may update this App Privacy Policy from time to time. Continued use of the App after an updated policy becomes effective means the updated version will apply.
Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help