Effective Date: March 26, 2026

Last Updated: March 26, 2026

Terms of Use

Terms of Use

Effective Date: [Insert Date]
Last Updated: [Insert Date]

These Terms of Use (“Terms”) govern your access to and use of the Zephyr website, mobile application, and related services (collectively, the “Service”) provided by Qwerty12 Inc (“Zephyr,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Company Information

Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help

2. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian.

By using the Service, you represent and warrant that:

  • you meet the eligibility requirements above;

  • you have the legal capacity to enter into these Terms; and

  • your use of the Service does not violate any applicable law or regulation.

3. Description of the Service

Zephyr provides an AI-powered digital companion experience designed to support users during travel, including flights, and may offer calming, informational, reflective, or conversational features.

The Service is provided for informational, educational, and general wellness purposes only. It is not a medical device, healthcare service, or emergency service.

4. No Medical, Mental Health, or Professional Advice

Zephyr does not provide medical advice, mental health treatment, psychotherapy, diagnosis, or any other professional healthcare services.

Nothing in the Service should be interpreted as:

  • medical advice;

  • mental health advice;

  • psychiatric or psychological treatment;

  • diagnosis or treatment of any condition; or

  • a substitute for consultation with a licensed physician, therapist, psychologist, psychiatrist, or other qualified professional.

You should always seek the advice of a qualified professional regarding any medical or mental health condition. Do not ignore or delay seeking professional help because of information provided by the Service.

5. Not for Emergencies

The Service is not intended for use in emergencies.

If you believe you may be in danger, experiencing a mental health crisis, having suicidal thoughts, or facing any medical emergency, call your local emergency services immediately or contact an appropriate crisis hotline right away.

Zephyr does not monitor users in real time and cannot guarantee any emergency response.

6. Account Registration and Security

Some features may require you to create an account. You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for:

  • maintaining the confidentiality of your account credentials;

  • all activities that occur under your account; and

  • notifying us promptly if you suspect unauthorized access or use.

We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or violates these Terms.

7. Subscription, Billing, and Auto-Renewal

Certain features of the Service may be offered on a paid subscription basis.

If you purchase a subscription:

  • you agree to pay all applicable fees and taxes;

  • subscriptions may renew automatically unless canceled before the renewal date;

  • billing may be handled by Apple, Google, or another third-party platform, and their terms may also apply; and

  • pricing may change to the extent permitted by applicable law.

If you subscribed through the Apple App Store, Google Play, or another platform, you must manage and cancel your subscription through that platform account.

Except where required by applicable law or the policies of the applicable billing platform, payments are non-refundable. You may cancel your subscription at any time before the next renewal date, but cancellation will take effect at the end of the current billing period unless otherwise required by applicable law.

8. Acceptable Use

You agree not to use the Service to:

  • violate any law, regulation, or third-party right;

  • harass, abuse, threaten, defame, or harm another person;

  • submit unlawful, hateful, violent, discriminatory, infringing, or fraudulent content;

  • attempt to reverse engineer, copy, scrape, frame, mirror, or exploit the Service except as permitted by law;

  • interfere with or disrupt the integrity or performance of the Service;

  • gain unauthorized access to systems, accounts, or data;

  • use bots, scripts, or automated methods to access the Service in a prohibited manner;

  • use the Service to generate or distribute harmful, deceptive, or illegal content; or

  • upload viruses, malware, or malicious code.

We may investigate violations and suspend or terminate access to the Service at our discretion.

9. User Content

You may input text, prompts, messages, feedback, or other content into the Service (“User Content”).

You retain ownership of your User Content, subject to the rights you grant to us in these Terms.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, limited license to host, store, process, reproduce, and use that content solely:

  • to operate, provide, maintain, and improve the Service;

  • to comply with law;

  • to enforce these Terms; and

  • as otherwise described in our Privacy Policy.

You represent and warrant that:

  • you own or control all rights in your User Content; and

  • your User Content does not violate these Terms, applicable law, or any third-party rights.

10. AI-Generated Content

The Service may generate responses, suggestions, summaries, or other outputs using artificial intelligence (“Output”).

You understand and agree that:

  • Output may be inaccurate, incomplete, outdated, irrelevant, or inappropriate;

  • Output is generated automatically and may not reflect the views of Zephyr;

  • you are responsible for reviewing and evaluating any Output before relying on it; and

  • Zephyr does not guarantee that Output will be correct, safe, or suitable for your needs.

You should not rely on Output as a substitute for professional advice of any kind.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal data.

By using the Service, you acknowledge that we may process your information in accordance with our Privacy Policy.

12. Third-Party Services

The Service may integrate with or rely on third-party products, platforms, analytics tools, hosting providers, communication tools, or other services.

We are not responsible for third-party services, websites, software, or content. Your use of third-party services may be governed by their own terms and privacy policies.

13. Intellectual Property

The Service, including its software, design, text, graphics, logos, trademarks, features, and other content (excluding User Content), is owned by or licensed to Qwerty12 Inc and is protected by intellectual property and other applicable laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial use.

You may not:

  • copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Service;

  • remove proprietary notices; or

  • use our name, logo, or branding without prior written permission.

“Zephyr” and related marks are the property of Qwerty12 Inc or its licensors.

14. Feedback

If you provide us with ideas, suggestions, feedback, or recommendations regarding the Service (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that Feedback without restriction or compensation to you.

15. Service Availability and Changes

We may modify, suspend, discontinue, or update any part of the Service at any time, with or without notice.

We do not guarantee that the Service, or any part of it, will always be available, uninterrupted, secure, or error-free.

16. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if:

  • you violate these Terms;

  • we believe your use poses a risk to us, other users, or third parties; or

  • we are required to do so by law.

You may stop using the Service at any time.

Upon termination, the rights granted to you under these Terms will immediately end, but provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnity, and governing law.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE SERVICE WILL MEET YOUR REQUIREMENTS;

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;

  • THE OUTPUT WILL BE ACCURATE, RELIABLE, OR APPROPRIATE;

  • DEFECTS WILL BE CORRECTED; OR

  • THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QWERTY12 INC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE; OR

  • USD $100.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

19. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Qwerty12 Inc, and its officers, directors, employees, contractors, affiliates, licensors, and service providers, from and against any claims, actions, liabilities, damages, judgments, awards, losses, costs, expenses, or reasonable attorneys’ fees arising out of or relating to:

  • your use of the Service;

  • your User Content;

  • your violation of these Terms;

  • your violation of any applicable law or regulation; or

  • your violation of any third-party right, including intellectual property, privacy, publicity, or other proprietary rights.

20. Governing Law

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of laws principles, except to the extent superseded by applicable U.S. federal law.

If you reside in a jurisdiction that provides mandatory consumer protections, nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.

21. Informal Dispute Resolution

Before filing any claim against Zephyr, you agree to first contact us at privacy@zephyr.help and attempt to resolve the dispute informally.

You must include your name, the email address associated with your account, a description of the issue, and the relief you seek.

If we do not resolve the dispute within 30 days after your notice, either party may pursue formal dispute resolution as permitted by these Terms.

22. Arbitration Agreement; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

To the maximum extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by final and binding individual arbitration, rather than in court, except as provided below.

Arbitration shall be conducted in English by a neutral arbitrator and administered by a reputable arbitration provider under its applicable consumer arbitration rules.

The arbitration may be conducted remotely, by written submissions, or at another mutually agreed location, unless applicable law requires otherwise.

You and Zephyr agree that:

  • any arbitration will be conducted only on an individual basis and not in a class, consolidated, collective, or representative action;

  • neither party will participate as a plaintiff or class member in any purported class or representative proceeding; and

  • the arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

If any portion of this Section 22 is found unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed and may proceed in a court of competent jurisdiction, but the remainder of this Section shall remain in full force and effect.

23. Exceptions to Arbitration

Nothing in these Terms prevents either party from:

  • bringing an individual action in small claims court, if eligible;

  • seeking injunctive or equitable relief in a court of competent jurisdiction for alleged infringement or misuse of intellectual property or other proprietary rights; or

  • seeking temporary emergency relief where necessary to prevent imminent harm.

If arbitration is found unenforceable or does not apply, then any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Oregon, United States, and you consent to the personal jurisdiction of those courts.

24. App Store and Platform Terms

If you download or access the Service through the Apple App Store, Google Play, or another third-party marketplace or distribution platform, you acknowledge and agree that:

  • these Terms are between you and Qwerty12 Inc, not with Apple, Google, or the applicable platform provider;

  • the platform provider is not responsible for the Service or its content, maintenance, support, or warranty obligations, except as required under applicable law;

  • your use of the Service must comply with the applicable platform’s terms, policies, and usage rules; and

  • the platform provider and its subsidiaries may be third-party beneficiaries of these Terms to the extent applicable.

25. International Use and Export Compliance

The Service may be accessed from countries outside the United States.

You are responsible for complying with all local laws, rules, and regulations applicable to your use of the Service.

You may not use, export, re-export, or transfer the Service except as authorized by United States law and any other applicable export control or sanctions laws.

By using the Service, you represent and warrant that you are not located in, ordinarily resident in, or subject to restrictions in any jurisdiction where such use is prohibited, and that you are not a prohibited or restricted party under applicable export or sanctions laws.

26. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may provide notice by updating the “Last Updated” date, posting notice through the Service, or using other reasonable means.

The updated Terms will become effective as of the date stated at the top of the Terms unless otherwise required by applicable law.

By continuing to access or use the Service after the updated Terms become effective, you agree to be bound by the revised Terms.

If you do not agree to the revised Terms, you must stop using the Service.

27. Electronic Communications

By using the Service, creating an account, or communicating with us electronically, you consent to receive communications from us electronically, including by email, in-app message, or through the Service.

You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, except where prohibited by law.

28. Miscellaneous

These Terms, together with our Privacy Policy and any additional terms expressly incorporated by reference, constitute the entire agreement between you and Qwerty12 Inc regarding the Service and supersede any prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is held unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms, in whole or in part, at any time in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

Section headings are for convenience only and have no legal or contractual effect.

29. Contact Us

If you have any questions, concerns, or notices regarding these Terms or the Service, you may contact us at:

Qwerty12 Inc
9450 SW Gemini Dr PMB 28418
Beaverton, OR 97008-7105
United States
Email: privacy@zephyr.help

© Qwerty12 Inc. All right reserved


© Qwerty12 Inc. All right reserved